Protection
Purpose and Commitment
We respect your privacy and are committed to safeguarding your personal data. This Data Protection Policy outlines how we collect, process, and store your information in a lawful, fair, and transparent manner. Whether you are visiting our website, using our services, or communicating with us, your personal data will be handled in accordance with applicable data protection regulations such as the General Data Protection Regulation (GDPR) and other relevant laws.
Data We Collect
Information you provide directly:
- Full name
- Email address
- Contact number
- Billing/shipping address
- Payment details
- Messages or inquiries you send us
- Details submitted via forms, surveys, or feedback tools
Information collected automatically:
- IP address
- Device information (type, model, operating system)
- Browser type and settings
- Pages visited, duration of visit, and clickstream data
- Referring URLs
- Cookies and other tracking technologies
Purpose of Data Collection and Processing
We use personal data to:
- Register users and authenticate access
- Process orders, payments, and invoices
- Respond to inquiries and support requests
- Deliver newsletters, offers, and marketing materials (when permitted)
- Analyze user activity to enhance website functionality and security
- Detect fraudulent activity and prevent security breaches
- Comply with legal, tax, and regulatory obligations
Legal Bases for Processing
We rely on the following legal bases to process your data:
- Consent: when you voluntarily opt in for specific processing (e.g., marketing)
- Contractual necessity: to fulfill a contract with you
- Legal obligations: for legal compliance
- Legitimate interests: to operate and improve our business
Third-Party Access and Sharing
We may share your personal data with trusted third parties:
- Payment gateways and financial institutions
- Email service providers and marketing platforms
- Cloud storage and IT service providers
- Analytics and performance tracking tools
- Legal and regulatory authorities (if required by law)
International Transfers of Data
If data is transferred outside your country or the European Economic Area (EEA), we ensure adequate protection through standard contractual clauses or approved mechanisms.
How Long We Retain Your Data
We retain your personal data only as long as necessary for the purposes collected or as required by law. After that, we securely delete or anonymize the data.
Your Privacy Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Request deletion under specific conditions
- Object to certain processing activities
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact us at [email protected]. We may require identity verification.
Security Measures
We implement technical and organizational security measures, including:
- Secure server infrastructure and HTTPS
- Data encryption and access restrictions
- Regular security assessments
- Backup and recovery protocols
Cookies and Online Technologies
We use cookies to improve your experience. You can manage cookie settings via your browser or through our consent tools.
Changes to This Policy
This policy may be updated from time to time. All updates will appear on this page with an effective date. Significant changes will be communicated by email or on-site notice.